Cat Cafe!

Who wants to drink a coffee while hanging out with cats? I do! =)

While visiting Seoul, South Korea, I visited this cat cafe and I quite liked it. Cats are fluffy and adorable, and the idea of making them customers entertainment works because of how happy the cats themselves seemed to be. To review this service I used the Five Aspects Meal Model by Gustafsson et.al. The Cat Cafe is a good example of Food Service Design, and the Five Aspects Meal Model is a wonderful tool to use to understand, analyse and ultimately design services.

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